PYRAMID Business Systems: News & Articles
News
September 1st, 2026 - Alex Mitchell has Joined our Team!
PYRAMID Business Systems is pleased to announce that Alex Mitchell is the newest member of the growing PYRAMID Business Systems team serving as an IT Engineer. Alex has over six years of real-world IT support and software development working for Crystal-Clear Consulting of Binghamton and is a recent graduate of Liberty University with a BS in Information Technology, Networking and Cybersecurity. Please welcome Alex to the PYRAMID IT support team. PYRAMID Business Systems is a 100% locally owned provider of IT Consulting, Support, Security, and Compliance for 37 years.
September 1st, 2026 - Tyler Robinson has Joined our Team!
PYRAMID Business Systems is pleased to announce that Tyler Robinson is the newest member of the growing PYRAMID Business Systems team serving as an IT Systems Engineer. Tyler’s prior experience includes four years at Athens PA Area School District as an IT Specialist II. Please join us in welcoming Tyler to the PYRAMID IT support team. PYRAMID Business Systems is a 100% locally owned provider of IT Consulting, Support, Security, and Compliance for 37 years.
March 27th, 2026 - Joshawa R. has Joined our Team!
PYRAMID Business Systems is pleased to announce that Joshawa Roe is the newest member of the growing PYRAMID Business Systems team serving as an IT Systems Engineer. PYRAMID Business Systems is a 100% locally owned provider of IT Consulting, Support, Security, and Compliance for over 36 years. Josh’s prior IT experience includes three years at ICS/TechMD/Integris and Triple Cities Network Solutions as a Field Technician. He earned an Associate’s degree in Business Management from SUNY Broome. Please join us in welcoming Joshawa to the PYRAMID IT support team.
March 26th, 2026 - Joelle King has Joined our Team!
PYRAMID Business Systems is pleased to announce that Joelle King is the newest member of the growing PYRAMID Business Systems team. PYRAMID Business Systems is a 100% locally owned provider of IT Consulting, Support, Security, and Compliance for over 36 yearsJoelle will be part of our Security team dedicated to Regulatory Compliance, Policy, Auditing, Risk Management and Corporate Governance, primarily for IT, but also going beyond that to include overall HIPAA, CMMC, FINRA and New York State. Joelle will also be performing Security Vulnerability Scans, Phishing Tests, and generating Policy and Procedure documents. She will overseeing our new “Managed Compliance” offering. Joelle has over 20 years’ experience as a corporate compliance officer at several large organizations in the Buffalo and Las Vegas areas. Please join us in welcoming Joelle King to the PYRAMID Business Systems team.
February 12th, 2026 - Brandon Brown has Joined our Team!
PYRAMID Business Systems is pleased to announce that Brandon Brown is the newest member of the growing PYRAMID Business Systems team serving as a L3 Senior Engineer. PYRAMID Business Systems is a 100% locally owned provider of IT Consulting, Support, Security, Forensics and Compliance for over 36 years. Brandon’s prior IT experience includes nine (9) years at Red Barn Technology Group and two (2) years at UHS. He earned an A.A.S. Business Information Management degree from SUNY Broome. Please join us in welcoming Brandon Brown to the PYRAMID IT support team.
June 5th, 2025 - Allan Truesdell has Joined our Team!
PYRAMID Business Systems, a locally owned provider of IT Consulting, Support and Security for over 35 years, is pleased to announce that Allan Truesdell has rejoined PYRAMID Business Systems after a 23-year hiatus living in the Florida Keys. Allan started working at PYRAMID in 1995 for 7 years. A life changing motorcycle accident prompted Allan to fulfil his ambition to be a musician, which he did for 23 years entertaining guests a some of most popular tourist destinations and resorts in South Florida. Allan also provided scuba diving excursions in the coral reefs as a Divemaster. Allan’s new position at PYRAMID is Technical Account Manager and will be assisting us with ongoing customer relations and project management. Please join us in welcoming Allan back to our team.
April 15th, 2025 - Carin Davis has Joined our Team!
PYRAMID Business Systems is pleased to announce that Carin Davis is the newest member of the growing PYRAMID Business Systems team serving as a dedicated Help Desk engineer. PYRAMID Business Systems is a locally owned provider of IT Consulting, Support and Security for over 35 years. Carin’s prior IT support experience includes four years at ICS/TechMD and one year at SASA Consulting. Please join us in welcoming Carin to the PYRAMID team.
October 25th, 2024 - Christopher Fitzgerald has Joined our Team!
I am pleased to announce that Christopher Fitzgerald has accepted our offer to join PYRAMID Business Systems. Chris graduated from Rochester Institute of Technology/RIT with a BS/Bachelor of Science degree in Cybersecurity and a minor in Mathematics. Chris also graduated from SUNY Broome with an AAS/Associate of Applied Science degree in Computer Science and Forensics. His real-world IT experience includes doing cybersecurity for Paychex Inc while in school. Prior to this, Chris served 5 years in the United States Marine Corps as a helicopter mechanic and then worked 8 years as a helicopter mechanic for a government contractor.
Please join me in welcoming Christopher to our team.
June 18, 2024 - Aaron Voelker Joins PYRAMID
PYRAMID Business Systems Inc. is pleased to announce that Aaron Voelker has joined our team as “Service Coordinator”. PYRAMID Business Systems is a locally owned provider of IT Consulting, Support and Security for over 34 years. Previously, Aaron worked full time at his own Graphic and Design Studio, and assisted his wife with her Wedding Photography business, both of which he will continue to do part-time. He has also been the Business Manager at a retail store, a Territory Manager for a cellular retail business, and a sales representative for a local beverage distributor. Aaron brings a wealth of business operations, management, marketing, and creative experience to PYRAMID. Aaron, his wife, and daughter live in Waverly, NY. Please join us in welcoming Aaron to our team.
June 11, 2024 - Chris McVannan Joins PYRAMID
PYRAMID Business Systems, Inc is pleased to announce that Chris McVannan has joined our team as our new “Client Services Representative”. Chris graduated with high honors from SUNY Broome and SUNY Canton and played ice hockey and baseball at both. Previously, Chris has been working in Ithaca as the General Manager for the Papa John Pizza franchises in our region. Chris is a great addition to our team.
May 31, 2024 - Tetiana Courtney Joins PYRAMID
PYRAMID Business Systems is pleased to announce that Tetiana Courtney is now a member of the PYRAMID Business Systems team serving as an “Administrative Assistant”. PYRAMID Business Systems is a locally owned provider of IT Consulting, Support and Security for over 34 years. Tetiana's responsibilities will include administrative and customer service initiatives. Previously, she worked at Gentle Dental Care and Endodontic Associates and recently earned a Business Administration Degree from SUNY Broome. Please join us in welcoming Tetiana to our team..
March 5, 2024 - Ron Eubank celebrates 20 years with PYRAMID
PYRAMID Business Systems We would like to congratulate Ron Eubank for celebrating his 20th anniversary with PYRAMID Business Systems as a Senior Engineer!
December 4, 2023 - Derek Wurtenberg Joins PYRAMID
PYRAMID Business Systems is pleased to welcome Derek Wurtenberg as a Senior Systems Engineer to our growing staff of experienced IT technicians. Derek brings over 10 years of professional IT experience providing consulting, support, and security. Derek will provide our clients with a wealth of knowledge, and we are excited to have him join our team.
December 7, 2022 - Ronald Baldwin Joins PYRAMID
Team
PYRAMID Business Systems is pleased to announce that Ronald Baldwin has joined
our growing team as a Systems Engineer. Ron brings 22 years of IT experience as a desktop and
network technician. More recently he provided global technical support and was an IT Solutions
Engineer for Avery Dennison in Sayre. He is a seasoned professional and we are excited to have him
join our staff of engineers.
February 1, 2022 - Kyle Dixon Promoted to Service Manager
PYRAMID Business Systems is pleased to announce that effective February 1, 2022, Kyle
Dixon will be assuming the responsibilities and title of Service Manager. He has also been
promoted to Vice President. Kyle has been with PYRAMID for (11) years as a senior IT Engineer. He
will continue to provide support as the Senior Engineer Architect and IT consultant for a few
select clients.
July 26, 2021 - Jesse Taft Joins PYRAMID Team
PYRAMID Business Systems is pleased to announce that Jesse Taft has accepted a position with us as
a systems engineer. Jesse has 10 years of experience providing IT support locally. He will be
spearheading our enhanced N-able 24x365 monitoring and patch management program. Jesse lives with
his wife and new baby in Bainbridge. Please join us in welcoming Jesse to our team!
Mar. 8, 2021 - Wayne Jacobs Joins PYRAMID Team
PYRAMID Business Systems, a local provider of Information Technology Consulting, Support and
Security for over 31 years, is pleased to announce that Wayne Jacobs joined our team of engineers
on March 8th. Wayne brings 22 years of extensive IT knowledge and experience supporting various
clients throughout Greater Binghamton. Wayne earned a Bachelor’s degree from Binghamton
University.
Nov. 23, 2020 - Antoine Moses Joins PYRAMID Team
PYRAMID Business Systems is pleased to welcome Antoine Moses to our staff of experienced
engineers. Antoine just fulfilled a dream to move to Upstate New York from the metropolitan NY
City area. He has 7 years of extensive IT knowledge and experience working for two large
organizations. We are excited to add Antoine to our team.
Feb. 25, 2020 - Michael Bonacci Joins PYRAMID Team
PYRAMID Business Systems is pleased to welcome Michael Bonacci to our growing staff of experienced
engineers. Michael brings 19 years of professional IT experience providing computer consulting,
support and security for many local businesses, organizations and municipalities. Mike brings a
wealth of knowledge and we are excited to have him join our team.
Nov. 11, 2019 - Jon Kubis Joins PYRAMID Team
PYRAMID Business Systems, a local provider of Information Technology Consulting, Support and
Security for over 30 years is pleased to welcome Jon Kubis to our team of engineers. Jon has over
20 years of experience providing computer support to local businesses.
PYRAMID Business Systems sponsored and participated in the May 2019 New York
State Local Government Information Technology Directors Conference in Saratoga Springs and the
Fall 2019 Conference in Watkins Glen.
Sept. 10, 2018 - PYRAMID Team Member Gives His Time to
LUMA
Kyle was willing to dedicate his time to an important cause on behalf of PYRAMID. We appreciate
team members like Kyle and their willingness to represent PYRAMID in the community!
On October 11, 2006 at the semi-annual Cisco meeting for certified partners in Syracuse, PYRAMID Business Systems received Cisco’s “Customer Satisfaction Award” for outstanding customer satisfaction of Cisco products, implementation, and customer support. “The PYRAMID team goes above and beyond making sure their customers fully understand the Cisco product before and especially after the sale! Their customer satisfaction rating is outstanding, taking the meaning of satisfaction above and beyond….” PYRAMID Business Systems is a local IT and network solutions provider, successfully delivering support and consultation to hundreds of businesses and organizations/municipalities in the Southern Tier and surrounding counties.



















