Welcome to Planet PYRAMID

IT Consulting, Support, and Security

PYRAMID Business Systems is the area’s premier information technology provider since 1989. Whether you have a large enterprise or a small business, information technology plays a critical role in helping your business succeed and grow. Based in the Greater Binghamton area and serving clients throughout the Northeast, PYRAMID Business Systems is a locally owned company that has been in business since 1989. We build solid business relationships and support organizations throughout Upstate New York and Northern Pennsylvania. We provide innovative solutions to technology challenges.

Consulting

Our qualified and certified engineers who are seasoned IT veterans have the expertise to provide IT consulting, network assessments, network design, security vulnerability assessments, and project management.

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Security

We provide our clients with proactive security services such as automated Software Patch Management, Security Vulnerability Assessments, Penetration Testing, Phishing Campaigns, Internet Content Filtering, Ransomware Protection, Cyber Security Training and IT Security Policies development.

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Support

Our 7 day a week technical support services include 24x365 server and workstation monitoring, quick on-site technical support, quicker remote help desk support and multiple flexible Managed Services options.

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Solutions

In addition to computer hardware from Hewlett-Packard, Dell, Lenovo and Cisco, we offer our customers accounting and manufacturing software, custom software programming, cloud based solutions, mobile device management, the latest wireless technologies, business continuity and backup and disaster recovery services from industry leading partners.

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"If you already have IT technicians on staff, our certified engineers can complement their efforts. If you do not have computer specialists, we offer a cost-effective alternative to hiring full-time staff. PYRAMID Business Systems offers experienced and certified engineers to partner with your organization and provide you with proactive solutions, state of the art technologies, preventative maintenance and technical support. PYRAMID's professional staff enables you to optimize your technology investment and insure system reliability and security."
- Bob Ash, Founder
 

Bob Ash

 

We operate within the the professional Code of Ethics of the National Society of IT Service Providers. Click Here for more information.

NSITSP Code of Ethics

COMPETENCE

  • We will always represent our skills and abilities accurately.
  • We will maintain our capacity to provide wise counsel for those areas we represent having expertise through education, and experience.

CONFLICT OF INTEREST

  • We advise our clients of conflicts of interest that exist and will always present the options we genuinely believe are in the best interest of the client.
  • We shall not knowingly make recommendations or provide advice that serves the member and not the recipient.

CONFIDENTIALITY

  • We treat all client information as confidential unless we know it’s not.
  • We will not take advantage of proprietary or privileged information, either for use by ourselves, our client’s firm, or another client, without the client’s permission.
  • We have documented measures for maintaining the confidentiality of our clients’ data as well as our own.

COMMITMENT TO CLIENTS

  • We compete by consistently acting in our client’s best interest and employing the highest levels of honesty, competence, transparency, and professionalism.
  • We expect our vendors and other IT Service Providers to operate within the same Code of Ethics we hold ourselves to, and will not tolerate unethical behavior

News Items

PYRAMID Business Systems, Inc. is pleased to announce that John Shaffer has joined our team as a systems engineer based out of our Endicott, NY office. John spent the past 18 years as the IT manager at Summit Ridge Biosystems in Susquehanna, PA, a dog food research and testing company. Previously, John spent 10 years at Universal Instruments Corp. in Binghamton providing IT operations support and worked 3 years prior for a small computer company in Corning, NY after graduating from Corning Community College with an AAS in Math/Computer Science. John has significant SQL database design and development experience. We look forward to having him work with our clients as part of the PYRAMID Business Systems IT consulting, support, and security team.

John Shaffer

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Great Service,
Real People

We are excited to work with you and will provide you with proven solutions for your technology needs.

Dont' just take our word for it, see what our customers are saying.

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PYRAMID Business Systems History

WBNG News report - 5/1998

Binghamton Chambers Awards ceremony - 5/1998



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